Contact Us

Questions about an order, a return, or a product? Send us a message using the form below.

We aim to reply within 1 business day. If you are writing about an existing order, please include your order number so we can look it up straight away.

What we can help with fastest

• Where is my order? Include your order number and we will check tracking for you.
• Something arrived damaged or wrong. Include your order number and a photo.
• I need to change my address. Message us before dispatch and we will update it.
• I want to cancel. Cancellation is free any time before dispatch.

Our Shipping Policy and Refund Policy cover delivery times, our 60-day delivery guarantee, and how returns work.

Reach us directly

Email apekxstore@gmail.com — we reply within 1 business day, Monday to Friday.

Apekx is an online-only store based in Ontario, Canada. We do not operate a walk-in location, so email and the form above are the fastest ways to reach a human.